RJ wants to offer you the great opportunities we provide our entire staff, rewarding hard work and providing a valuable employee benefits package. With a wide range of departments and positions, each offering potential for career growth and promotions, we make a great place to establish your career.
If you are the sort of person who thrives on success, cares about the details, and has a passionate, can-do attitude towards customers and colleagues, we offer the exciting and inspiring career choice you are seeking. To see if you have what it takes to join our motivated and stimulating work environment, please view our company profile and read through our operating values.
The National Carrier and Jordan's Ambassador to the World
"I want our national carrier to be the ambassador of goodwill and the bridge across which we exchange culture, civilization, trade, technology, friendship and better understanding with the rest of the world." King Hussein Bin Talal, 1963
Growth in Size and Reputation
Royal Jordanian’s role as Jordan’s national carrier has now long been established since 1963. Now under the guidance of His Majesty King Abdullah II, we have ascended from humble beginnings with three aircraft and four regional destinations, to become one of the elite members of a global alliance, a fleet comprising more than 30 aircraft, and a destination network of 60 global stops. Not only have we grown in size, our reputation has been cemented in the public eye through our full membership in oneworld since 2007.
Centrally Located
Strategically located in Amman, Royal Jordanian's central hub provides the ideal location through which Europe, Asia, Africa, and anywhere in the Middle East can be easily reached. Our Amman City Terminal at 7th Circle provides a central locale for sales and early boarding services. We are proud to fly in and out of our main airport, Queen Alia International Airport (QAIA), conveniently situated just outside the city.
A Family of Services
In order to ensure quality in all areas of service and operations, RJ owns shares in a number of sister companies related to providing the utmost in air travel services.
Be Part of Our Team
You are 3 steps away from being a part of our growing family
- Ensure effective implementation of Safety Management System (SMS) activities within the Technical Sector.
- Ensure that Engineering & Maintenance personnel report all identified hazards and occurrences.
- Monitor and follow up on the results and outputs of the Aircraft Condition Monitoring System (ACMS).
- Update the RJ risk register to reflect safety risks associated with the Technical Sector (Engineering & Maintenance).
- Review and analyze all reports concerning the Technical Sector to determine the presence of actual safety issues and ensure that appropriate corrective actions are developed and executed by the responsible management.
- Submit all Mandatory Occurrence Reports (related to Engineering & Maintenance) to the Civil Aviation Authority and, where applicable, to the State where the occurrence took place.
- Follow up on the implementation of safety recommendations issued by the Safety Action Group (SAG) and the Safety Review Board (SRB), and verify their completion.
- Actively participate in safety awareness and communication activities within the Technical Sector (Engineering & Maintenance).
- Coordinate and collaborate with external stakeholders, including OEMs and contracted Maintenance Organizations, to address safety issues and align SMS practices.
- Analyze incident reports to identify recurring trends and recommend safety improvements for contracted service providers.
About the Job
We are looking for a dedicated Passenger Service Agent responsible for ensuring a seamless and positive travel experience for our passengers. This role involves overseeing all aspects of passenger processing at the airport, from check-in and boarding to baggage handling and security protocols, while maintaining the highest standards of customer service and regulatory compliance.
Duties & Responsibilities:
- Conduct passenger check-ins within specified timeframes.
- Ensure check-in counters are operational and display all safety and security procedures.
- Follow procedures for boarding, accommodating crown class and special needs passengers.
- Announce flight-related information promptly.
- Handle baggage check-in and transfer procedures in line with time limitations.
- Record and process baggage claims (loss, delay, damage) as per airline agreements.
- Ensure that all necessary tags, forms, and documents are prepared and available.
- Manage delayed flights by following set procedures and assisting passengers.
- Display customer service skills to ensure passenger satisfaction.
About the jobCarry on the operational control in dispatching Royal Jordanian flights at the most safe and professional manner.
Duties & Responsibilities:- Takes over the whole responsibility related to the operational matters of the flight release.- Keep in contact with OCC duty Manager for any urgent matters related to flight Operations Dispatch & Flights Release.- Communicates with Crew Scheduling personnel in regards to operating Crew rotation, or possible crew change.- Continuously monitors/action all e-mails and communications through VHF / ACARS.- Continual monitoring for all inbound traffic WX requests by operating crew through the Fleet Watch & ACARS, and keep the crew updated on any relevant deteriorating weather conditions at Destination & Alternates and other information.- Prepare the daily schedule load-sheet for the next shift- Supervise the flight planning requests for any inbound flights to/ from AMMAN or any station.- Analyze the WX condition for the next day & keep Dispatch Manager and Flight Operations Management updated.- Run test flight plans for passenger and cargo flights and check the maximum load for each flight.- Monitor and check the traffic in and out Europe for the long en-route or airport delays.- File the ATC flight plans for all RJ flights.- Continuously follow up and action any slots, changes or re-routing messages received from EURO-CONTROL.- Provide Cockpit Crew operating ACARS equipped or Non-ACARS equipped Aircraft with the Weather for his Destination and Alternates.- Provide Operating Crew with Weather TAFORs plus Actual Weather for all surrounding suitable airports from the flying position of the aircraft.
About the job
We are currently seeking customer-focused individuals to join our family as Flight Attendants who will play a vital role in ensuring the safety, comfort, and overall satisfaction for all Royal Jordanian passengers.
Duties & Responsibilities:
- Welcoming passengers on board and directing them to their seats, helping with hand luggage or any seating problems.
- Making announcements and keeping passengers informed of any delays etc. and always being visible in the cabin to answer any passenger requests during the flight.
- Leading passengers in case of emergency and giving first aid to passengers when the need arises.
- Checking all passenger seat belts, check galleys and securing it before takeoff.
- Serving meals and refreshments to passengers as per company rules and regulations.
- Professionally demonstrating safety procedures and equipment use before every flight for all passengers
- Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, checking that all meals are on board (including special dietary requests), relevant landing cards are loaded, and first aid equipment is checked.
- Ensuring that passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers, toilets and galley areas.
- Completing all flights related paperwork e.g. (stock control, logging any faults or problems during the flight…etc.) and liaising with the ground staff.
Ensure that all frontliners adhere to RJ grooming standards, including uniform presentation and personal hygiene.
Conduct regular grooming checks for frontliners appearance and provide constructive feedback and corrective actions.
Assist in organizing specific grooming sessions and workshops for both genders
Implement any new “grooming” changes and updates.
Promote a positive work environment by encouraging a professional attitude among all frontliners.
Address attitude-related concerns discreetly, providing support and guidance as needed.
Work closely with the concerned management to identify certain requirements for individual or group(s).
Report any incidents or cases where violations are found
Prepare daily, weekly, and periodic reports for stakeholders .
About the job
We are currently seeking customer-focused individuals to join our family as Flight Attendants who will play a vital role in ensuring the safety, comfort, and overall satisfaction for all Royal Jordanian passengers.
Duties & Responsibilities:
- Welcoming passengers on board and directing them to their seats, helping with hand luggage or any seating problems.
- Making announcements and keeping passengers informed of any delays etc. and always being visible in the cabin to answer any passenger requests during the flight.
- Leading passengers in case of emergency and giving first aid to passengers when the need arises.
- Checking all passenger seat belts, check galleys and securing it before takeoff.
- Serving meals and refreshments to passengers as per company rules and regulations.
- Professionally demonstrating safety procedures and equipment use before every flight for all passengers
- Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, checking that all meals are on board (including special dietary requests), relevant landing cards are loaded, and first aid equipment is checked.
- Ensuring that passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers, toilets and galley areas.
- Completing all flights related paperwork e.g. (stock control, logging any faults or problems during the flight…etc.) and liaising with the ground staff.
Licensed Aircraft Engineer (Certified)About the job
Licensed Aircraft Engineers are personnel responsible for the release of aircraft or component after maintenance within the extent of their authorization and issue an aircraft certificate of release to service accordingly. C/S must be able to determine when an aircraft is ready for release to service and when it should not be released to service.
Duties & Responsibilities:
- Release an aircraft to service after the satisfactory completion of maintenance
- Guide mechanics at their support during the performance of maintenance
- Supervise maintenance, preventive maintenance, and alteration (repair or modification) that is performed by mechanics under their supervision personally to the extent necessary to ensure that it is being done properly
- Use the methods, techniques, and practices prescribed in the current manufacturer's maintenance manual or Instructions for Continued Airworthiness prepared by its manufacturer, or other methods, techniques, and practices acceptable to the authority during the performance of maintenance
- Use the tools, equipment, and test apparatus necessary to assure completion of the work in accordance with accepted industry practices. If special equipment or test apparatus is recommended by the manufacturer involved, he must use that equipment or apparatus or its equivalent acceptable to the authority
- Complete all required maintenance within the available maintenance downtime
- Release the maintenance documentation upon satisfactory accomplishment of maintenance and keep such as part of maintenance records archive
- Record the details of the maintenance carried out or make a precise reference of such on the aircraft technical log system
